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Data Management

According to DAMA International, the body that oversees the Data Management sector, data management is:”…the development, execution and supervision of plans,…


Campaign Management

Campaign management is the process of extracting, enriching, processing and preparing data for its campaign objective. These objectives may include: To make a company or sector…


Database Management

According to several sources database management is the:”management of a computer software application that interacts with the user, other applications, and the database itself to capture and analyze data…


Data Reporting

Data Reporting is the transformation of data values into a visual representation of those values. The transformation process is carried out by a specialised software package…


Workflow Automation

It is the process of getting from origin (A) to destination (B) with no manual intervention, where manual intervention is required this can be regarded as a semi-automated process…


Outsource Solution

An outsource solution allows a business to source expertise without the need to employee someone internally. It is not always possible to have expertise on site, there may be inhibiting …


Customer Relationship Management

According to the TechTarget website CRM is: “…a term that refers to practices, strategies and technologies that companies use to manage and analyze customer interactions and data …